The Human Factor: Why Social Engineering Remains the Biggest Threat in Cybersecurity

In an age where data reigns supreme, organizations invest heavily in firewalls, intrusion detection systems, and encryption — all crucial components of a robust cybersecurity posture. Yet, despite (and perhaps because of) these technological advancements, social engineering attacks have only continued to grow in intensity and severity.

These attacks exploit human vulnerabilities, bypassing even the most sophisticated defenses. Hackers manipulate emotions, build trust, and trick victims into divulging sensitive information or granting unauthorized access.

While social engineering tactics may seem rudimentary, their effectiveness is undeniable.  According to the Verizon 2024 Data Breach Investigations Report, a staggering 62% of breaches involved a non-malicious human element, like a person falling victim to a social engineering attack or making an error.

Why Social Engineering Works

Understanding why social engineering remains so successful is paramount to effectively defending against it. Social engineers exploit our natural tendency to trust, use urgency to cloud judgment, and leverage the fear of negative consequences to manipulate us into compromising security.

Common Social Engineering Tactics

Social engineering attacks come in many forms. Some of the most common include:

  • Phishing: Deceptive emails or messages disguised as legitimate sources (banks, colleagues, etc.) tricking recipients into clicking malicious links or downloading malware.
  • Pretexting: Attackers fabricate a scenario to gain a victim’s trust, often impersonating authority figures or technical support personnel.
  • Baiting: Offering something enticing, like free software or exclusive content, to lure victims into downloading malware or revealing personal information.
  • Quid Pro Quo: Attackers offer to solve a problem or provide a service in exchange for access to sensitive information.

The rise of AI has further exacerbated the scope of these threats. In addition to creating more realistic, convincing scripts to help hackers manipulate people, AI faces, and voice dubbing have been used to create convincing phone and even video interactions to draw in unsuspecting employees. 

How to Detect and Stop Social Engineering Attacks

Social engineering attacks prey on human vulnerabilities, making them a persistent threat. While conventional firewalls may not be able to address these threat vectors, there are still several common methods of countering them. 

Multi-Factor Authentication (MFA)

While MFA isn’t foolproof, it adds a crucial layer of security beyond usernames and passwords.  Even if a social engineering attack tricks someone into surrendering their credentials, MFA requires a secondary verification step, significantly reducing the attacker’s chances of gaining access.

Employee Training and Education

Regular security awareness training equips employees to identify the hallmarks of social engineering attempts. This includes recognizing suspicious emails (phishing), unsolicited calls (pretexting), and unrealistic offers (baiting). Training empowers employees to become a human firewall, the first line of defense against these manipulative tactics.

A culture of cybersecurity goes beyond training, as well. It creates an environment where open communication is encouraged, and employees feel empowered to question suspicious situations, report red flags, and seek clarification without fear of reprimand. This collaborative approach fosters a collective vigilance that makes social engineering attacks much harder to pull off.

Taking Data Security Beyond the Perimeter

While the above strategies can be helpful in managing many types of social engineering threats, they are far from foolproof. In addition to human error remaining a significant factor, MFA and training seminars have no provisions to defend against malicious insider threats. 

Data-level security offers a revolutionary approach. It moves beyond perimeter defense to empower the data itself to actively participate in its own protection. This approach addresses the weaknesses of traditional methods and strengthens defenses against both social engineering and insider threats. 

Data-level security solutions embed security mechanisms directly within the data. This allows organizations to define precise access controls and rules for each piece of information. Even if a social engineering attack compromises a user’s credentials, the data itself can recognize unauthorized access attempts and take pre-programmed actions, such as self-encrypting, restricting access, or alerting security teams. This eliminates the attacker’s ability to leverage stolen credentials to access sensitive information.

Unlike perimeter defenses that rely on a single point of verification (e.g., login credentials), data-level security can enforce continuous authentication. This means that even if a user gains initial access, the data can continuously verify their legitimacy throughout the access session. 

Any suspicious activity or deviation from pre-defined access protocols can then trigger security measures to protect the data. This continuous monitoring approach significantly reduces the window of opportunity for attackers who exploit compromised credentials through social engineering.

Zero-Trust and Regulatory Alignment

Regulatory agencies have recognized the need for a fundamental rethink of data security. The Cybersecurity and Infrastructure Security Agency (CISA) has been pressing both the private and public sectors to adopt the Zero-Trust Maturity Model

Self-protecting data directly addresses this concern by empowering data files themselves to act as active participants in their own protection. This aligns perfectly with Zero-Trust principles, continuously verifying access and denying unauthorized attempts regardless of a user’s position within the network. 

Improved Data Visibility and Lineage

Traditional security measures often lack deep visibility into how data is accessed and used within the network. Data-level security solutions provide a more granular understanding of data lineage, tracking how data moves and who accesses it. This allows organizations to identify suspicious access patterns that might indicate a social engineering attack or insider activity.

Secure Your Data with Sertainty

Social engineering attacks are a persistent threat. They exploit human vulnerabilities to bypass even the most advanced technical defenses. By understanding the tactics and implementing robust security measures, organizations can significantly reduce their risk. 

Sertainty leverages proprietary and patent processes through its Data Privacy Platform and core technology that enable data to govern, track, and defend itself — whether in flight, in a developer’s sandbox, or in storage. These technology protocols mean that even if systems are compromised by AI tools or accessed from the inside, all data stored in them remains secure.

At Sertainty, we know that the ability to maintain secure files is the most valuable asset to your organization’s continued success. Our industry-leading Data Privacy Platform has pioneered what it means for data to be intelligent and actionable, helping companies move forward with a proven and sustainable approach to their cybersecurity needs.

As the digital landscape evolves and networks become more widely accessible, Sertainty is committed to providing self-protecting data solutions that evolve and grow to defend sensitive data. With the proliferation of human and AI threats, security breaches may be inevitable, but with Sertainty, privacy loss doesn’t have to be.